Privacy policy

Aphrozone Privacy Policy

At Aphrozone, we are committed to ensuring that users of Aphrozone.com maintain full control over their personal data. Your privacy is of paramount importance to us, and we take all necessary steps to protect it. This Privacy Policy outlines how we collect, process, and protect your personal data, and how you can exercise your rights regarding that data.

1. Introduction

Aphrozone provides a secure and transparent platform for its users. We do not sell personal data under any circumstances, and our services are fully compliant with the General Data Protection Regulation (GDPR) as well as any applicable local laws. This policy was last updated to ensure adherence to evolving privacy regulations.

For the purposes of this policy, “personal data” refers to any information that can identify you as an individual, such as your name, address, email, phone number, IP address, and account information.

2. What Data Do We Collect?

In order to provide our services, Aphrozone collects and processes personal data based on your interaction with the platform. This may include the following:

• Personal Information: When you register, we collect details such as your name, email address, geographic location, postal address, phone number, and login credentials.
• Transaction Information: Details of any purchases or requests you make through the platform.
• Payment Information: Aphrozone does not store sensitive payment data. We only retain the last four digits of your payment card, expiration date, and your country. Payment processing is handled securely by third parties such as Stripe.
• Activity Information: This includes your IP address, browser type, device type, and actions you take on the platform.
• Communications: Any messages or support queries you send to us are retained to provide customer service.
• User-Generated Content: Any content you post or upload, including messages exchanged with other users.

3. How We Use Your Data

We use the personal data collected for the following purposes:

• Account Security: To ensure your account is secure and prevent unauthorized access.
• Service Improvement: To continually improve our services and tailor your user experience.
• Personalization: To customize content and recommendations based on your preferences and usage patterns.
• Analytics: To monitor platform usage and optimize functionality.

4. Sharing Your Data

We may share your data under specific circumstances:

• Public Profile Information: When you create an account, we generate a profile page with your account name and the date of account creation. This information is visible to other users. If you choose to add a profile picture or location, it will also be publicly available.
• Private Information: We do not share your password, IP address, or payment information (except for limited transactional details shared with the retailer you purchase from). Retailers are prohibited from using your personal information for any purposes other than completing your transaction.
• Third-Party Service Providers: We may share your data with trusted third-party partners, such as payment processors, analytics providers, and delivery services. These partners are required to use your data solely for the purposes authorized by Aphrozone and must adhere to strict security standards.

5. Data Security and Retention

We employ robust technical and organizational measures to safeguard your data. Access to your data is restricted to employees who require it to perform their duties. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Should you request account deletion, your data will be removed within 30 days, except where retention is required for legal or regulatory compliance.

6. Data Transfers

Your personal data may be transferred to countries outside your place of residence (e.g., to servers in the Netherlands). We will always ensure that any such transfer complies with applicable data protection laws and guarantees a level of protection equivalent to that in your home country.

7. Your Rights

You have the following rights regarding your personal data:

• Access: You may request access to the personal data we hold about you (Subject Access Request).
• Rectification: You can update or correct any inaccurate data by logging into your account.
• Erasure: You can request that we delete your personal data, subject to legal retention requirements.
• Objection and Restriction: You have the right to object to or request a restriction of processing in certain circumstances.
• Data Portability: You may request a copy of your data in a structured, machine-readable format.

For any such requests, please contact us at [email protected].

8. Email & SMS Communications

We will send you transactional emails and SMS notifications relevant to your activity on Aphrozone. You will also receive marketing communications if you have opted in. You can unsubscribe from these marketing messages at any time through your account settings or by using the unsubscribe link in our emails.

9. Children’s Privacy

Aphrozone is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that a minor has provided personal data, we will take steps to delete such data.

10. Compliance with Legal Obligations

Aphrozone reserves the right to disclose personal data when required to do so by law or when we believe that such action is necessary to protect the platform, prevent fraud, or enforce our legal rights.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at [email protected].

By using Aphrozone, you agree to the terms of this Privacy Policy.